Meet Tommy Thornton of Carr Allison in Birmingham, Alabama, who joins USLAW Live co-hosts Pam Hallford of Carr Allison in Dothan, Alabama, and Jessica Dark of Pierce Couch in Oklahoma City, Oklahoma, for this episode of USLAW Live. A third-generation lawyer, Tommy shares lessons learned from his father that have shaped his approach to working with clients. He also discusses what he sees as a world that is leaning into dehumanizing a human process. Tommy, Pam and Jessica also discuss metrics in the workplace – what they are and how to navigate them – plus the benefits of USLAW to clients and why trusted referrals work. They also touch on family time, Italy, Disney, a small-world travel coincidence that leads to a client dinner in London and more. Enjoy this fun conversation.
USLAW Live is supported by USLAW corporate partners S-E-A, American Legal Records, Arcadia Settlements Group, Immersion Legal Jury, Marshall Investigative Group and MDD Forensic Accountants
1:00 Intro to Tommy Thornton, lack of buffer zone, not empty nesting and importance of foundation blocks
6:14 A third-generation lawyer, Tommy, addresses what he sees as an undercurrent within the litigation industry that is “dehumanizing the human process.” The conversation includes lessons from his father plus a look at the increased emphasis on metrics vs personal interactions,
10:30 What’s the solution for attorneys who are being judged on the numbers when still trying to get to know the individual?
12:45 Backbone of USLAW
17:10 The benefits of USLAW for attorneys and clients 9trusted resources)
19:40 What impacts metrics that form the basis “to be judged?” (claim closure rates, indemnity spend etc.)
21:25 Favorite vacation destinations, creating experiences for kids, Friday night menu plus wine tasting and a small-world travel coincidence that leads to a client dinner in London and more.